At Syncairjourney Corp., we strive to provide the best travel experience for our customers. Please review our Return Policy to understand your rights and obligations regarding cancellations and refunds.

1. General Policy

Our return policy applies to all travel services booked through Syncairjourney Corp., including flights, hotels, and vacation packages. Each service may have specific terms and conditions, so please review the details provided at the time of booking.

2. Cancellations

- Flights: Flight cancellations are subject to the airline's policies. Fees may apply depending on the fare rules of the purchased ticket.
- Hotels: Hotel cancellations must be made according to the hotel's cancellation policy. Fees may apply based on the hotel's terms.
- Vacation Packages: Cancellations of vacation packages may involve fees depending on the providers' policies and the proximity to the travel date.

3. Refunds

- Flights: Refund eligibility and the amount depend on the airline's policy and the fare rules of your ticket. Non-refundable tickets may not qualify for a refund.
- Hotels: Refunds for hotel bookings depend on the hotel's cancellation policy. Some reservations may be non-refundable or may incur a cancellation fee.
- Vacation Packages: Refunds for vacation packages are subject to the terms of the individual service providers included in the package. Fees may apply.

4. Process for Cancellations and Refunds

- Request Submission: To cancel a booking, contact our customer service team at +1 303-659-3200 or email [email protected] with your booking details.
- Processing Time: Refunds will be processed within 7-14 business days after the cancellation is confirmed. The time it takes for the funds to be credited back to your account may vary based on your bank or payment provider.
- Non-Refundable Services: Certain services, promotions, and special offers may be non-refundable. These will be clearly indicated at the time of booking.

5. Changes to Bookings

- Modifications: Changes to bookings are subject to availability and may incur additional fees. Please contact our customer service team to request changes.
- Rebooking: If you need to rebook a service, please contact us as soon as possible. Rebooking is subject to availability and the terms of the original booking.

6. Special Circumstances

- Force Majeure: In cases of force majeure (e.g., natural disasters, pandemics, government actions), our ability to provide refunds may be limited by the policies of our service providers.

Contact Us

If you have any questions or need assistance with cancellations and refunds, please contact our customer service team:

- Phone: +1 303-659-3200
- Address: 100 St Paul St Unit 200, Denver, CO 80206
- Email: [email protected]

Thank you for choosing Syncairjourney Corp. for your travel needs. We are committed to ensuring your satisfaction and look forward to serving you again.